Solutions
Three ways to accelerate support and intake
Choose the workflows you want to automate. Keep humans-in-the-loop and ship measurable outcomes fast.
Customer Support AI
Handle inbound tickets with AI triage, suggested replies, and structured logging.
Outcomes that matter for support and intake teams.
Features
- Intent and urgency detection with routing rules
- Suggested replies with policy citations and tone controls
- Auto-tagging, summarization, and CRM/EMR sync
Outcomes
- Faster speed-to-response and resolution
- Reduced backlog and fewer manual tags
- Better visibility with clean, structured data
Common questions
Sales / Intake AI
Qualify leads quickly and keep humans focused on high-intent conversations.
Outcomes that matter for support and intake teams.
Features
- Lead scoring, routing, and appointment scheduling
- Intake checklists with required fields and follow-ups
- Conversational data capture across email, chat, or voice
Outcomes
- Better speed-to-lead and conversion
- Cleaner, consistent CRM records
- Lower no-show rates with smart reminders
Common questions
Document & Workflow Automation
Extract fields, summarize, and trigger workflows with auditability built in.
Outcomes that matter for support and intake teams.
Features
- Document extraction with validation and confidence scoring
- Summaries with cited sources and structured fields
- Task creation and updates across your stack with logs
Outcomes
- Fewer manual touches on repetitive workflows
- Higher data quality for reporting and compliance
- Clear audit trails for every action
Common questions
Compare
Pick the combination that fits your stack
All solutions include controls, auditability, and integration support.
Capabilities
Support AI
Sales / Intake AI
Automation
Inbox triage and routing
Suggested replies with citations
Lead scoring and booking
Document extraction and summaries
Structured logging to CRM/EMR
Audit logs and controls
Ready to see Possible Minds in action?
Book a demo to map your support and intake workflows, or drop us a note and we'll reach out.